**NOTICE: Due to inclement weather, we currently have a very limited staff. Please feel free to send any request you may have to support@cdgcommerce.com and it will be addressed as quickly as possible. Thank you for your patience.**

Merchant Reporting & Control

Merchant Reporting & Control

Our Merchant Portal gives you powerful tools and robust reporting so that you can understand and control all aspects of your finances and account. You can manage your risk, receive alerts, view every transaction, understand your profits, and know exactly when to expect your money to arrive in your bank account. No more guessing.

Some of the great features include:

  • Merchant Reporting

    View detailed reports on all transactions, batches and banking activity.

  • Graphical Analytics

    Track sales with trend charts, graphs and statements.

  • Risk Management

    Reduce fraudulent orders, maximize your chargeback reversals and minimize your losses.

  • Automated Alerts

    Be notified of suspicious activity, account changes, transaction thresholds and more.

  • Quickbooks Integration

    Export your data to Quickbooks in one easy step.

Please Select a Department Below.

Sales - U.S.-based Merchants Only

Do you have questions or concerns about our Merchant Account service? Do you have a special request or need help deciding what type of account is right for your business? Speak with one of our Sales representatives and we'll help answer all of your questions and assist you in getting applied for a CDGcommerce Merchant Account!

IMPORTANT NOTE: due to PCI & BANK COMPLIANCE RULES, any Merchant-specific support questions can ***ONLY*** be answered once you have logged in to authenticate yourself through one of our designated Portals below. If you are a merchant and have merchant support-related questions, our staff will be UNABLE to answer them via the Sales Chat link and you MUST first log in to the appropriate Portal BELOW. We take your security & privacy very seriously and this is one of the many steps we take to protect it.


Do you need help with your current merchant application or have underwriting-related questions? .

Existing Merchant Support

If you need assistance with your Statements, Merchant Portal, Account Changes, or if you have any other Merchant Account related questions, concerns, or issues, chat with one of our live Merchant Support representatives who will be more than happy to assist you.

To ensure the most efficient support, please login to your MerchantPortal™ using the link at the left. You can then make use of all of our support services as well as our live merchant support options.

Reseller Support

Live Partner Support representatives are standing by to help you make money. Our representitives will be glad to assist you in setting up custom applications, closing deals with your referrals, and assist you with any questions or concerns that you may have with your Agent account.

To ensure the most efficient support, please login to your PartnerPortal™ using the link at the left. You can then make use of all of our support services as well as our live partner support options.